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Your Branch

A Commercial Branch offers a set of decentralized services comprising all transactions with customers and in compliance with the provisions of the Regulations governing utility services under lease. These involve the application for a connection, its technical execution, the billing of services, the settlement of bills, and the collection of outstanding bills on termination and the processing of customers’ complaints.

Commercial Branches are all equipped with a computer processing unit (CTI)

CDE as of this date has 23 Commercial Branches spread over the area under lease (see Map of Branches and Centres) with five each in Douala and Yaoundé.

Each Commercial Branch is organized in the following manner:

•    A Branch Manager charged with coordinating and steering the activities of the Branch;
•    A Reception and Marketing Section charged with the proper reception of customers and processing their requests (connection, subscription, subscription termination) and complaints
•    A Collections Section with a certain number of cash offices where bills are settled
•    A Technical-Commercial Section that supervises connections, the installation of meters for new subscribers, the suspension of water supply in case of non payment of bills and the correction of technical anomalies
•    A Billing Section that is in charge of the monthly billing of consumptions  
•    A Computer Operations section in charge of major editing operations at the end of (daily/monthly) cycles and of maintaining the Consumer computer application
•    A Customer Accounts Section charged with ensuring the proper accounting of all commercial transactions

 

 

NEIGHBOURHOODS YAOUNDE
Branches

MVOG ATANGANA MBALLA - OLEZOA - MVOG-MBI (MVOGMBI PAROISSE ST KISITO) – MVOG-ADA – NKOLNDONGO(NKOLNDONGO ANCIENNE SNEC) – OBOBOGO - -AHALA - OBAM ONGOLA– NSIMEYONG (DAMAS) - EFOULAN (EFOUALAN CHEFFERIE ; ECOLE PUBLIQUE ; SOUS-PREFECTURE ; MAIRIE) – ANGUISSA – NKOL EWOE – VALLEE DE LA MORT – VOIRIE MUNICPLAE – CENTRE ADMINISTRATIF – ANCIEN PALAIS – ECOLE NORMALE – QUARTIER DU LAC – NKOL NGUET – TRESORERIE CENTRALE – EMOMBO - NKOMO – MIMBOMAN – BITENG – ANGUISSA - KONDENGUI (KODENGUI MONTEE CHAPELLE) - AYENE - BASE AERIENNE – MVAN – NSAM (NSAM SCDP/SOFAVINC ; FACE SCDP) - AWAE - OKOUI – NKOMO (MAETUR) – BITENG – NKOL-ANGA/AWAE (CARREFOUR) – EWANKANG – NKOMO (STADE ABEGA) –EKOUNOU (AGENCE ; PALAIS ; LYCEE GASOLEN ; 2 CHEVEAUX ; MARCHE) - OLEZOA – MVOLYE – DAKAR (DAKAR CAMP SIC) - DERRIERE PALAIS DE JUSTICE – CORON (CORON FACE SIANTOU) – ETAM BAFIA – DESCENTE ZOE – ODZA – MESSAMENDONGO (COMMISSARIAT ; CHAPELLE) – MBOG ABANG – EKOUMDOUM – EKIE – KOWEIT CITY – MBOG-ABANG (FACE PETIT MARCHE ODZA).

EKOUNOU

CARREFOUR LYCEE BILINGUE (& FACE LYCEE ) – CARREFOUR CIMETIERE – TRANSFORMATEUR – ELEVEUR – NKOLFOULOU – MVOG EBANDA – ESSESSALKOK – DEUXIEME CARREFOUR EMOMBO - CHATEAU – DISPENSAIRE – MIMBOMAN (ECOLE ; CHAPELLE ; SAPEUR) – NKOLMESSENG COTE DROIT VERS MVOG EBANDA – CARREFOUR BELIBI – ESSOS (ECOLE PUBLIQUE ; MARCHE COTE GAUCHE FACE CHAPELLE ST JEAN ; MOBIL) – CARREFOUR AVENUE GERMAINE – CENTRE BAFRE ET ROUTE CHAPELLE – PETIT ILOT NDI SAMBA – MAISON BLANCHE – COTE HOPITAL : MAIRIE YAOUNDE VEME – MONTEE MAISON BLANCHE – CAMTEL – CASINO – AVENUE KENEDY – CA SCB CENTRAL – MERCURE HOTEL – INTENDANCE – BEAC CENTRALE – PJ – GARE VOYAGEURS – HYSACAM – MARCHE CENTRAL – ELIG ESSONO (LYCEE ; CARREFOUR CEPER) – OAPI – FACE RADIO – FACE CAPITOLE – ILOT DJEUGA → GRANDS MAGASINS NIKI CENTRAL – DELEGATION SURETE NATIONALE – PROVINCE – BOULANGERIE CENTRALE – BATA NLONGKAK – GARE MARCHANDISE – EPC DJOUNGOLO – FACE MAHIMA – HOTEL MANSEL (FACE) – PARTIE DU QUARTIER FOUDA – IMMEUBLE TANKEU – GRAND MOULIN – MAHIMA – BOULANGERIE SELECTE – ETOA MEKI – FACE NTABA – TEXACO ELIG EDZOA – OMNISPORTS STADE ; SECTEUR CDE) – SIC NFANDENA – HOTEL DU PLATEAU – CARREFOUR AVENUE GERMAINE – FACE HOPITAL – CARREFOUR CLINIQUE FOUDA. OMNISPORTS
MBALLA 2 – TOUT BASTOS (USINE BASTOS ; AMBASSADE DE CHINE ; ROND PT PRESIDENCE) – PROVINCE – DRAGAGES – QUATIER NYLON – OMNISPORT – NGOUSSO – ELIG-EDZOA – TSINGA (NOUVELLE ROUTE BASTOS ; PALAIS DE CONGRES …) – EMANA – MESSASSI - OLEMBE – NYOM – NKOLONDOM – OKOLO BILICK – ABATTOIR – SANTA BARBARA – QUARTIER HOPITAL GENERAL – TONGOLO – NLONGKAK – MANGUIERS – NGOULMEKONG – NKOLFOULOU (ROUTE DE SOA) – ECOLE DE POLICE – NKOL-OMBONG.
ETOUDI
CAMP SIC MESSA – HOPITAL CENTRAL & ENVIRONS – PARTIE CENTRE VILLE & IMMEUBLES MINISTERIELS – MINI FERME – MONTEE PARC – NOUVELLE ROUTE MVOGBETI – PARTIE ELIG EFFA (ECOLE DES TRAVAUX) – ANCIEN MARCHE MELEN – ANCIENNE ROUTE OYOMABANG (GAUCHE DU CARREFOUR ETETAK→ NKOLBISSON (IRAD ; ROND POINT NOUVELLE ROUTE →SOMMET MONTAGNE NVOGBETSI)– TSINGA (FACE MAIRIE ; ELOBI) – MOKOLO (& COTE NIKI) – MADAGASCAR – NKOMKANA – CITE VERTE – PARTIE CARRIERE – NKOLBIKOK (GARE ROUTIERE) – MBANKOLO – MONTEE 8EME – MONT FEBE – GOLF – MESSA ANGONO - OYOMABANG – NKOLAFEME - MINKOAMEYOS – BRIQUETERIE. TSINGA
MELEN – NSIMEYONG – OBOBOGO ANCIEN DEPOT GUINESS) –EFOULAN (FACE SOUS-PREFECTURE) – EBOM – SIMBOCK – MENDONG – ETOUG-EBE – MVOGBETI – BIYEM ASSI – MESSA. MELEN
OKOA – BANDA – NKOLNGOK – DALLAS – CENTRE ADMINISTRATIF – LYCEE – SOA (VALLEE; BARRAGE) – NTOUD MEVOM – CITE PERDUE – CHATEAU. SOA

 

 

NEIGHBOURHOODS DOUALA
Branches
BONANJO – ZONE PORTUAIRE- ESSENGUE (Z.I ANCIEN MESSA PRESSE) – BALI NKONMONDO – MAKEA –BANYANGUI – MARCHE DES BOEUFS – BONAPRISO – NEW-BELL – NGANGUE – MARCHE DES OIGNONS – YOUPWE – MARCHE DES FLEURS – ANCIEN AEROPORT – BONALOKA – NEW TOWN – BONADIBONG – DOUCHE – MARCHE CONGO. KOUMASSI

AXE LOURD BONABASSEM – BEPANDA FRATERNITE – COMMISSARIAT 10EME – NDOGBONG (COTE DROIT ZACHMAN ; SOCATUR) – NDOKOTTI – NDOGHEM – CITE SIC – CARREFOUR AGIP – OMNISPORT – NEW DEIDO – ECOLE PUBLIQUE – DEIDO PLAGE – ROND POINT DEIDO – AKWA (HOTEL LE NDE ; MOBIL BONAKOUAMOUANG) – BESSENGUE – MBOPPI – CAMP YABASSI – PK 5 – NKOLLOLOUN (DERNIER POTEAU) – KASSALAFAM – NEW BELL – CAMP BERTAUD.
DEIDO
PK8 – PK9 – PK10 – PK11 – PK12 – PK13 – PK14 – GENIE MILITAIRE – CITE DES PALMIERS – BEEDI – MALANGUE – NDOGBONG COTE GAUCHE ZACHMAN) – MAKEPE MISSOKE – CITE DE LA PAIX – OYACK – BILONGUE – BOBONGO – PK 5 – NDONGPASSI (1 ; 2 ; 3) – LOGBABA – NYALLA – JAPOMA – YASSA – NKOLBONG – SYNCATEX – NDOGBEH – NKOLMITAG – NYLON – MADAGASCAR – KONDI – SONGMAHOP – VILLAGE.
BASSA
BEPANDA – KOTTO – LOGPOM – BONANGANG – MAKEPE – BONAMOUSSADI.
BONAMOUSSADI
BOJONGO – NGWELE – MAMBANDA – BONNASSAMA – BONAMBAPPE – BONAMIKANO – BONAMATOUMBE – SODIKO –BONENDALE.
BONABERI

* For the other towns, there is only one commercial branch available to customers.

* For the other towns, there is only one commercial branch available to customers.